Info Tech Specialist

Job Locations US-GA-Forest Park
Location : Name Atlanta Ft. Gillem 3PL
Functional Group
Information Technology


Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools, and retail outlets such as grocery stores. We're proud to provide an essential link in the food industry supply chain and to help put food on tables around the world.
Based in Atlanta, Georgia, Americold owns and operates temperature-controlled warehouses around the world. We have over 16,000 associates and offer a wide variety of career opportunities - from warehouse forklift operators and supervisors to accounting, administration, business development, customer support, engineering, transportation, and technology solutions positions.


Primary Responsibility: 

Maintain good working condition of all RF equipment and make recommendations.

Essential Functions:

• Maintain RF equipment in proper working order including: handheld, voice and truckmount terminals and accessories.
• Assist in maintaining software and firmware for all network devices.
• Maintain user accounts and permissions in all systems.
• Provide front-line support on PC/Client issues, Telephone, e-mail system, software, network printer queues, WMS application, RF equipment and network services.
• Tracking and repair of RF equipment, shipping of broken equipment to repair depot, follow up, and prompt return to service.
• Track receipt of new or repaired equipment to get equipment promptly into service.
• Hold training classes for warehouse personnel on equipment and software usage.
• Maintain security badge system and access cards.
• Maintain and test all backup systems and media.
• On call to assist in system outages or emergencies after hours and days off.
• Interpret technical documentation


Qualifications & Experience:

• Bachelor’s Degree or Equivalent.
• Microsoft, Cisco, Novell or similar network certifications a plus.

Knowledge, Skills and Abilities:

• Good communications skills and the ability to work well with people.

Physical Requirements:

• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May require travel by automobile and airplane up for business
• May require a visit facility operations in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
• Office environment. Occasional work in 34 degree temperature warehouse.
• Sitting, bending, twisting, walking, stooping, able to work in man lift (heights 30+ feet)
• Able to lift 50 lbs.
• Sit or stand for long periods of time
• Read and type.

Americold is an Equal Opportunity/Affirmative Action Employer.


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