Americold

Logistics Coordinator

Job Locations US-CA-Carson
Location : Name Carson 233rd
ID
2021-13749
Functional Group
Transportation
Schedule
M - F

Overview

Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools, and retail outlets such as grocery stores. We're proud to provide an essential link in the food industry supply chain and to help put food on tables around the world.
 
Based in Atlanta, Georgia, Americold owns and operates temperature-controlled warehouses around the world. We have over 16,000 associates and offer a wide variety of career opportunities - from warehouse forklift operators and supervisors to accounting, administration, business development, customer support, engineering, transportation, and technology solutions positions.

Responsibilities

Primary Responsibility:

 

Manages carriers in determining the best shipping solution balancing price, service, and carrier availability. Manages carrier performance to maintain a minimum of 95% on time delivery using effective problem solving skills.

 

Essential Functions:

  • Consolidate, cube and route orders to maximum service standards and margins where required.
  • Assess carriers and determine the best solution to route orders to maximum service standards and margins when required.
  • Manage and review new customer orders/requests and manual data entry of orders when required.
  • Coordinate with shippers’ customer service representatives on exceptions, rush orders and order changes.
  • Proactively provide problem-resolution for customers, warehouses and carriers.
  • Manage carrier performance to maintain a minimum of 95% on-time delivery performance levels.
  • Solicit and develop new carrier base.
  • Establish dedicated and committed carrier requirements for peak seasons.
  • Negotiate spot rates with customers and carriers. 
  • Escalate issues to management as appropriate.
  • Maintain on-going communication with shipping facilities and carriers to ensure proper execution.
  • Other duties as requested

Qualifications

Qualifications & Experience:

  • 2-5 years transportation and dispatch experience; or equivalent combination of education and experience.
  • College degree a plus.
  • Computer literacy: Microsoft Office and AS/400 experience preferred.

Knowledge, Skills and Abilities:

  • Excellent communication skills.
  • Strong problem solving skills.
  • Ability to work in a fast paced environment.
  • Ability to handle multiple tasks at the same time.
  • Flexibility and initiative.
  • Knowledge of national geography a plus.
  • Must be detailed-oriented and possess the ability to handle multiple tasks at the same time, efficiently and effectively.
  • Excellent communication skills both verbal and written.
  • Strong problem-solving skills, demonstrates a sense of urgency, consistently delivers on commitments, and takes initiative.
  • Ability to make decisions and stand behind decision made.
  • Ability to perform well under pressure and in a high-volume and changing environment.
  • Flexibility and initiative.
  • Strong customer service orientation

Physical Requirements:

  • Requires the ability to sit for long periods of time, with frequent interruptions
  • Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
  • Requires manual dexterity with normal hand and finger movements for typical office work 
  • Talking, hearing, and seeing are important elements of completing assigned tasks
  • May require travel by automobile and airplane up for business
  • May require a visit facility operations in temperatures at or below freezing
  • May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
  • Requires the use of various electronic tools 
  • Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
  • Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Americold is an Equal Opportunity/Affirmative Action Employer.

EOE/AA M/F/D/V DFW.

 

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