Materials Flow Supervisor

Job Locations US-IL-Rochelle
Location : Name Rochelle
Functional Group
Friday - Monday 3:00 PM - 11:00 PM


Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools, and retail outlets such as grocery stores. We're proud to provide an essential link in the food industry supply chain and to help put food on tables around the world.
Based in Atlanta, Georgia, Americold owns and operates temperature-controlled warehouses around the world. We have over 16,000 associates and offer a wide variety of career opportunities - from warehouse forklift operators and supervisors to accounting, administration, business development, customer support, engineering, transportation, and technology solutions positions.


Primary Responsibility:

Control the flow of materials throughout the facility by managing the wave planning, inbound receipt processing, and dock assignment activities, to help enable operations teams to meet daily production goals with minimal disruption. Collaborate with operations, systems, and maintenance functions to optimize product flow and scheduling. Monitor, report, and help resolve system, data, and work process issues that impact the facility’s product flow. Supervise a shift of Wave Planners and WMS Super Users.

Essential Functions:

• Attend daily shift meetings with maintenance and operations staff to establish and review a materials flow plan that meets management’s daily production goals and ensure a smooth information handoff between shifts
• Collaborate with inventory control staff to manage pallet positions/holdings to optimize storage, and report issues and propose solutions to capacity issues affecting materials flow
• Collaborate with maintenance function to prioritize and schedule maintenance events to plan required downtime, help resolve simple fault recovery and data issues, and escalate critical equipment and systems issues
• Monitor maintenance reporting and systems data for automation KPIs and performance, crane downtime, and system issues, and identify frequent issues to drive help drive root cause analysis and resolution
• Make midday and hourly adjustments to staffing and process flow as machinery and equipment become unavailable, and provide operations management with recommendations for labor utilization to adjust for anticipated surges and outages
• Utilize systems supporting screens to manage real-time facility flow, select the system screens and reports to be displayed on the screens, and determine when to manually intervene in the operational flow
• Adjust flow control management applications as needed to ensure continuous inbound/outbound product flow, and assess performance of material handling systems by pulling analytics from WES and WMS
• Actively communicate with operations about adjustments being made, aging concerns, staffing movement, and other commend center flow decisions


Qualifications & Experience:

• Bachelor’s degree in operations management or related discipline; or associate’s degree in related field plus 3 years of work experience in operations or production control; or equivalent combination of education, training, and experience
• Experience and/or training in the use and functionality of warehouse or production automation and warehouse management systems is required
• Proficiency with Microsoft Office, Access, and database reporting tools is required
• Supervisory experience preferred, but not required

Knowledge & Employment Standards:

• Knowledge of WES/WCS systems and how they interact with Warehouse Management Systems
• Advanced knowledge and understanding of warehouse flows and operational requirements, including staffing, capacity planning, service levels, measuring internal clocks and appointment windows to ensure operational success, and providing immediate feedback and corrective action recommendations when internal metrics are not met
• Basic knowledge of analytical concepts and solutions, including data science and machine learning
• Advanced knowledge and understanding of warehouse concepts, including experience with SQL database information and reporting
• Proven, strong sense of urgency
• Calm presence in the face of high levels of activity
• Ability to establish and maintain effective, collaborative work relationships both internally and externally
• Desire to identify opportunities to improve service/uptime, increase accuracy, optimize resources and develop, recommend and implement solutions

Physical Requirements & Abilities:

• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May require travel by automobile and airplane up for business
• May require a visit to facility operations in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Americold is an Equal Opportunity/Affirmative Action Employer



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